Effective Date: 3/29/2025

At LunarVibe Vault ("we", "us", or "our"), your privacy is important. This Privacy Policy describes how we collect, use, store, and protect your information when you interact with our storefront, products, or services.

By accessing or using our services, you consent to the practices described in this policy.

1. Definitions

  • "Personal Information": Any information that identifies or relates to a specific individual, such as usernames, email addresses, or IDs.

  • "Service": The LunarVibe Vault storefront and any associated websites, products, tools, or systems.

  • "User": Any individual who purchases, downloads, or interacts with our Services.

2. Information We Collect

We collect the following types of information when you interact with our Services:

a. Directly Provided Data

  • Roblox Username, User ID, Group Name, Group Owner, and Profile Picture

  • Product ID(s) and licensing data

  • Discord Username and User ID

  • Email Address (used only for delivery/receipt)

  • Payhip Order ID, Product ID, and coupon usage details

b. Automatically Collected Data

  • Timestamps of product access and verification

  • Device/browser data used for activation (if applicable)

  • Whitelist and licensing logs (for anti-piracy and abuse prevention)

c. Third-Party Services

We may receive data from:

  • Payhip (for purchases)

  • Roblox APIs (for user validation)

  • Discord (for customer linking and access)

We collect this information for the purposes of product delivery, license verification, support, fraud prevention, and anti-piracy enforcement.

3. What We Do Not Collect

We do not collect, store, or have access to:

  • Credit or debit card details

  • PayPal credentials

  • Full billing information

All payments are securely processed by third-party platforms (e.g., Payhip, Stripe, Roblox).

4. How We Use Your Information

We may use your data to:

  • Verify ownership and product access

  • Operate our whitelist and anti-piracy systems

  • Deliver updates or important communications

  • Provide customer support

  • Ensure compliance with our Terms of Use

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

5. Legal Basis for Processing

We process your personal information under the following lawful bases:

  • Contract: To fulfill your purchase and deliver products

  • Legitimate Interest: For anti-piracy enforcement and service improvement

  • Consent: Where applicable, such as when subscribing to optional updates

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted storage systems

  • Limited access to authorized personnel only

  • Regular audits and system monitoring

7. Data Retention

We retain your data only as long as necessary to:

  • Provide our services

  • Enforce Terms of Use

  • Resolve disputes

  • Meet legal obligations

You may request deletion of your data by contacting us (see Section 10).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion or restriction

  • Object to certain types of processing

  • Request a copy of your data in a portable format

We will respond to all valid requests in accordance with applicable laws.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will promptly delete it.

10. Contact Us

For any privacy-related questions or requests, please contact:

Discord: https://discord.gg/Fger495AED
Website: https://lunarvibeinteractive.com

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our Services after changes implies acceptance of the new terms.